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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn Thornton

June 13, 2025

5  out of  5
rating by Dawn Thornton
"Kate was extremely helpful , knowledgeable and willing to address all of my questions . What an amazing State Farm Rep !"
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Brandon M

June 10, 2025

5  out of  5
rating by Brandon M
"Friendly and Knowledgeable staff! Even saved me some money"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Onyedika mbelu

June 10, 2025

5  out of  5
rating by Onyedika mbelu
"Worked with a State Farm insurance agent to be able to reduce my insurance costs. She was so professional and she helped immensely during the process. I have been using statefarm for about 3 years now. Excellent service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Wendy W

June 10, 2025

5  out of  5
rating by Wendy W
"Very helpful and knowledgeable staff! A pleasure to do business with yall."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alyssa Rhodes

June 9, 2025

5  out of  5
rating by Alyssa Rhodes
"They are always super helpful, friendly, and prompt with requests!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nathan Pass

February 28, 2025

5  out of  5
rating by Nathan Pass
"The folks at Matthew Slaughter’s office are a true pleasure to work with! Every interaction I have is pleasant and efficient. They are knowledgeable and professional. Absolutely worth a call!"
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Phrenoy Properties

February 9, 2025

5  out of  5
rating by Phrenoy Properties
"This was the most pleasant experience I have ever had with an insurance agent. I have been with State Farm for years but Mrs. Scroggins literally made me feel like family!"
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Freddie Slaughter

February 7, 2025

5  out of  5
rating by Freddie Slaughter
"Ian is absolutely incredible! He goes above and beyond!"
We responded:
"Thank you very much! It’s our pleasure. "
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Stonecoldma1

January 30, 2025

5  out of  5
rating by Stonecoldma1
"Loved everything she is great"
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Riley Looney

November 15, 2024

5  out of  5
rating by Riley Looney
"Kate was great. I had issues before with getting my home and auto lumped together. (I had 3 homes in different states) She fixed it. Now I’m paying less on my auto and less on my home. These guys are great! And I so much prefer State Farm. My mother drilled that into my head."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Keisha Spinks

November 8, 2024

5  out of  5
rating by Keisha Spinks
"My experience today. was Very timely, the ladies were friendly. and professional. The process didn’t take long. I’m very satisfied with their customer service."
We responded:
"Thank you very much for the kind words. We look forward to helping with your insurance needs! "
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Tensaw

October 15, 2024

5  out of  5
rating by Tensaw
"Very nice and affordable insurance and great service..thank you, Kate"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Felicia Lewis

October 5, 2024

5  out of  5
rating by Felicia Lewis
"The staff are very helpful and friendly, they were able to find me a great quote on insurance for whole family."
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Frank Pat

October 4, 2024

5  out of  5
rating by Frank Pat
"What a lovey surprise! I received a follow up call to take a re-look if State Farm could save me $$. And they DID! $2,600 annually on home and auto - plus with BETTER coverage - plus with a local agent and team. Ian was amazing, it was crazy easy, and I am confident he can help in the future. I’m super happy!"
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E Buchannon

October 4, 2024

5  out of  5
rating by E Buchannon
"I brought my daughter in for auto insurance. Kate was great! I want to switch offices because the experience was superb."
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lai kb

October 4, 2024

5  out of  5
rating by lai kb
"Very helpful and efficient! Kaye Scoggins is the best!"
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Kayla Tucker

September 9, 2024

5  out of  5
rating by Kayla Tucker
"Ms Kate, was very helpful and very patient with me. She got my me up and running with my auto insurance. I’m glad to be working with her"
We responded:
"Thank you so much for the 5-star insurance review, Kayla!"
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G Del

September 7, 2024

1  out of  5
rating by G Del
"Disappointing my estate manager, State Farm underwriters cancelled abruptly my multiple home owner and car policies; after multiple State Farm underwriter’s errors on a 04/2024 no fault vandalism claim: erroneously, State Farm underwriters made my 1 claim 4 separate claims, 2 claims for towing/ did not happen; 3rd claim for rekeying Toyota; and 4th claim that didn’t happen: smells like State Farm Claim Actuary Underwriter fraud!! Matthew Slaughter, a personable agent, states he has no voice in State Farm Underwriting /Claims; and that my policy cancellations are firm."
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Jacqueline Reedy

August 15, 2024

5  out of  5
rating by Jacqueline Reedy
"Dear Mr. Matthew Slaughter, I have been trying most of this evening to print up a card with 5 Kathleen Circle on it rather than my Chiefland address and so far I have not been able to print one up. Would you please email me a insurance card so I have it for Monday thank you sincerely, jacqueline Reedy"
We responded:
"Ms. Reedy, thank you for your interaction. As we have discussed offline, as you were moving from a different state to Alabama, your updated policy documents were not available on your StateFarm.com account immediately. We emailed and texted you the ID cards needed to register your vehicle here in Alabama within 30 minutes of your original request. We believe this was not intended to be a lowest rated 1 Star review for our business but rather a message to our office. We have asked that you update or revise your review. Thanks! "
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Transformation House

August 12, 2024

5  out of  5
rating by Transformation House
"Very apt, detailed and willing to help"
We responded:
"We appreciate the support! Thank you so much for taking the time to share your positive insurance experience with us!"
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Tom Harry

August 7, 2024

5  out of  5
rating by Tom Harry
"Amazingly wonderful, very helpful, and happiness and joy enhancing experience. Thank you so much State Farm, for having such a wonderful and very helpful employee, like Joyce :)"
We responded:
"Thanks so much for your kind words, Tom. I will be sure to share your positive insurance experience with Joyce, it will make her day!"
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Breanna Brown

August 1, 2024

5  out of  5
rating by Breanna Brown
"Kate was the absolute best! She was so patient, listened to everything I had in mind and wanted for insurance. 10/10 recommend her! Thank you so much! And WAR EAGLE!"
We responded:
"Hey Breanna! Thank you so much for the 5-star insurance review and recommendation! "
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Christopher Dillard

July 25, 2024

5  out of  5
rating by Christopher Dillard
"My experience with Mrs. Kate Scoggins went extremely well. She was very nice and handled my new policy very professionally and was a pleasure to talk to. I highly recommend her for future references."
We responded:
"Hey Christopher! Your 5-star insurance review and recommendation mean the world to us here at Matthew Slaughter State Farm. Kate and the rest of our team will always be there for you!"
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Chuck Stallions

April 26, 2024

5  out of  5
rating by Chuck Stallions
"Very friendly staff and can answer all your insurance questions"
We responded:
"Check, thank you for the great review and for trusting us with your insurance needs! "
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Anje Daniels

April 9, 2024

5  out of  5
rating by Anje Daniels
"Kate was super helpful and took her time getting me the coverage I needed for my vehicle! Would definitely recommend her to others!"
We responded:
"Anje, thank you for such a great review! I am so happy Kate was so helpful! "